Frequently Asked Questions

Where are you located?

113 LA-1
Oil City, LA 71061

Located at the old Family Dollar building!

What are the office hours?

We are remotely managed. Contact us for assistance.

What are the access hours?

Access your unit at any time, 24/7.

Am I required to store long-term?

We offer flexible month-to-month lease options, so you can store with us for as short or as long as you need.

How do I pay my storage bill?

Easily pay your storage bill online using a debit or credit card. Additionally, on your online account, you can set up autopay. Inquire with us if you have any questions.

What documentation do I need to rent a unit?

A valid government-issued ID, such as a driver’s license, passport, or state ID, is required.

What items am I not allowed to store?

You cannot store perishables, plants, animals, stolen or illegal goods, flammable or hazardous materials, combustible items, or liquids.

What is a climate-controlled storage?

Climate-controlled storage maintains stable temperature and humidity levels, safeguarding items from damage due to extreme conditions.